Elevate claim urgency with a fully refundable* Priority Claim + Concierge Investigation service for immediate processing and to obtain a case ID for status updates. Alternatively, please allow 10 - 15 business days for review of the free standard claim.
Lost and found departments are a non-revenue generating expense for all airports, airlines, hotels, casinos, cruise ships and facility operating centers. This means that locating, logging, processing, tracking down and returning lost item is not a priority. If item recovery is important to you, do consider using our Priority Claim + Concierge Investigative Services for the best chance of recovery.
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