Elevate claim urgency with Priority Claim + Concierge Investigation service for immediate processing and to obtain a case ID for status updates. Alternatively, please allow 10 – 15 business days for review of the free standard claim.
Lost and found departments are non-revenue generating for all airports, airlines, hotels, casinos, cruise ships and operating facilities. This means locating, logging, processing, tracking, communicating and returning of lost item are not a priority. If recovery of your item is important, do consider using our Priority Claim + Concierge Investigative Services for the best chance of recovery.
