Standard Claim Received

Please Note:

Elevate claim urgency with Priority Claim + Concierge Investigation service for immediate processing and to obtain a case ID for status updates. Alternatively, please allow 10 – 15 business days for review of the free standard claim.

 Standard Claim Received!

Please Note:

Lost and found departments are non-revenue generating for all airports, airlines, hotels, casinos, cruise ships and operating facilities. This means locating, logging, processing, tracking, communicating and returning of lost item are not a priority. If recovery of your item is important, do consider using our Priority Claim + Concierge Investigative Services for the best chance of recovery.

Priority Claims Service - Finally, someone to help!

Priority Claim + Active Concierge Investigation
Our Priority Claim + Active Concierge Investigation services prioritize your claim and enable our agents proactively to do everything possible to help locate and recover your item. Our agents will act on your behalf to make the process as easy and successful as possible.
What you get...
A priority claim case ID
A dedicated claims concierge
24/7 - Email support
Phone support if and when needed
What we do...
Proactively investigate the claim
Engage relevant area personnel 
Search facility area databases
Notify facility operators
What it means...
7X better success rate
Best chance of recovery
Portal & email updates 
Live updates if/when available
Upgrade Claim?
File A Priority Claim

Upgrade to Priority + Claim

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Additional information

INCREASE CHANCES OF ITEM BEING FOUND
Please note proactive investigative services are activated immediately once received.

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