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Our agents can be reached by phone, email, or chat 7-days week from 9 am to 9 pm EST  using the information on our contact us page.

We offer phone support in English and Spanish via chat and phone.

You are assigned a dedicated support agent who will be the primary contact for all matters related to your claim. You will also receive regular email updates throughout the search for your lost item to ensure you’re kept informed every step of the way.

After submitting a report of your lost item, you will receive an email confirmation. If an item fitting your description is found, we will assist you in the retrieval process from start to end.

Contact us

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Lost Found Center (LFC) is not connected to any airlines, airports, theme parks, resorts, timeshares, vacation rentals, ride share companies, taxis, rental car companies, transit systems, cruise lines or other locations where a user may have lost an item. LFC is not a lost and found department and does not hold lost items. Instead, we offer services to help users file a lost item claim and communicate with relevant lost and found departments and custodians in an effort to recover their lost items.

Live Chat!


Due to limited resources, live chat is limited to active claims only. Please file a claim to access and communicate with one of out 24/7 live support agents via chat.