By accessing or using this website in any way you agree to and are bound by these Terms of Service (“TOS”).
LFC grants the user a limited, non-exclusive, non-transferable license to use the Site. All products and services offered on the Site, along with any related materials such as product and service information, documents, logos, graphics, sounds, images, compilations, and any other content downloaded from the website (collectively referred to as "Materials" or "Content"), are provided by us or third party manufacturers, developers, authors, vendors, etc. ("Third Party Providers") and are the copyrighted (or legally licensed) works of our website and/or our Third Party Providers, unless otherwise stated.
You are not allowed and agree to not alter the source code of the Site or attempt to reverse engineer any part of it.
You must follow all United States and international intellectual property laws, including but not limited to patent, copyright, trademark, and trade secret laws while using the Site or any related sites or services. You may not violate the intellectual property rights of LFC or other authors whose works are available through the Site or related sites or services.
If you make any improvements or modifications to the Site, Services, or any LFC product or service, they will be assigned to LFC without any additional compensation beyond the license granted in Section 1.1. You are not entitled to any intellectual property rights beyond the limited license granted in Section 1.1
LFC may request certain personal details from you, such as your name, address, phone number, and email address, in order to ensure proper use of the Services. LFC reserves the right to change the required personal information for accessing the Services at any time. You agree to provide LFC with accurate information when registering to use the service.
Only individuals who are 13 years or older are allowed to access the Site. To create an account, you must be 18 years or older. By accessing the Site, you represent and warrant that you are at least 18 years of age.
By using our website, you consent to receive SMS text messages from us or our authorized third-party service providers for the purposes of providing the services offered on this website. You understand that standard message and data rates may apply, and that you may opt-out of receiving text messages at any time by replying STOP to any message received or by contacting us directly. We will not share your phone number with any third parties except as necessary to provide the services you have requested.
The user is the only one responsible for making sure their login information and password are secure. The user must inform LFC if their account or account information is used without their authorization.
The user represents and warrants that all images and other forms of content uploaded to LFC do not infringe on the intellectual property rights of any third party. The user fully indemnifies and holds LFC harmless for any intellectual property action that may arise out of the use of the Site, Services, or this TOS. The user assumes all risk and is solely responsible for any and all liability resulting from accessing the Site or Services in a way that violates (or produces content that violates) any law or the rights of others, including but not limited to laws concerning copyright infringement. The user further agrees to notify LFC of any infringement occurring on the site by contacting us here.
The user agrees and acknowledges that LFC may collect and use technical data and related information, including but not limited to technical information about the user's device, system, Site software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services related to the Site. LFC may use this information, as long as it is in a form that does not personally identify the user, to improve its products or to provide services or technologies to the user.
The user agrees not to modify, adapt, or translate any code on the Site. The user further agrees not to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Site. The user also agrees not to upload any viruses or malicious code.
The user may not use automated tools such as spiders, scrapers, or any type of bot on the Site or Services.
None of the material or content identified on the website may be modified, copied, transferred, archived, reprinted, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted, or otherwise used in any form or by any means in any medium, including but not limited to electronic, mechanical, photocopying, recording, or other means, without our prior express written consent and/or that of third party providers.
In order to provide the Services, the user agrees to allow LFC to submit reports, follow up with various entities, and assist in reporting lost items on the user's behalf.
Since the success of retrieving a lost item depends on third parties outside the control of LFC, the user agrees and acknowledges that LFC is not responsible for the successful retrieval of lost items. LFC will not be held responsible for any losses or damages that may arise from the use of the Services. LFC does not have a partnership with, and is not associated or affiliated with any airline, airport, TSA, theme park, resort, timeshare, vacation rental, ride-share company, taxi, rental car company, transit system, cruise lines, or other venue or entity where the user may have lost an item.
LFC charges a premium fee for its Services, the amount of which and the associated services are explained on the Site. The user must provide LFC with accurate credit card information for payment.
The user is solely responsible for providing LFC with accurate information to file reports. LFC will not be responsible for the filing of a false or inaccurate claim. The user will indemnify, defend, and hold LFC, its affiliates, current and former directors, members, officers, employees, contractors, stockholders, agents, and representatives harmless against all claims, suits, demands, allegations, investigations, or other actions, and any damages, fines, costs, losses, fees, settlements arising therefrom ("Claims") relating to inaccurate information provided to LFC in the filing of a claim on the user's behalf.
The user is solely responsible for all shipping and handling charges, which are determined by the shipping service. The user is also responsible for procuring all shipping insurance, which is based on the declared value and the policies of the shipping service. LFC will not be responsible for any issues that may arise from the user's use of the shipping service for shipping and handling or insurance under any circumstances.
This TOS will remain in effect as long as the user continues to access the Site or use the Services contained within it. LFC reserves the right to terminate this TOS immediately if the user breaches any term in it. Nothing in this TOS limits any rights or remedies available to LFC.
Unless otherwise stated in a written TOS between the user and LFC or the user and a third party with respect to that party's materials or services, this Site and all Materials and Services accessible through it are provided "as is" without any warranties, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose or the warranty of non-infringement. The user assumes all risks associated with using these services. LFC, its subsidiaries, affiliates, agents, officers, directors, employees, partners, or suppliers will not be liable to the user or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including, but not limited to, those resulting from the loss of use, data, or profits, whether or not LFC has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of or the inability to use the Site, Services, any unauthorized access to or alteration of the user's transmissions or data, any information that is sent or received or not sent or received, any failure to store or loss of data, files, or other content, any Services available through the Site that are delayed or interrupted, or any website referenced or linked to or from this Site. LFC is not responsible for any loss the user may incur through the misuse of the Services or failure to abide by the terms in this TOS.
To the extent not prohibited by law, LFC will not be liable for any personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, but not limited to, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to your use or inability to use the Licensed Application, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if LFC has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury or of incidental or consequential damages, so this limitation may not apply to you.
In no event will LFC's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). These limitations will apply even if the stated remedy fails of its essential purpose.
LFC's Cancelation and Refund policy terms of service outline the conditions under which customers may receive refunds for their purchases. A full refund is only available within 24 hours of purchase, while an 80% refund may be provided after this period. Refunds must be requested within 45 days of the original payment date and can only be made to the original payment method used. LFC processes refund requests in the order they are received, giving customers the opportunity to provide necessary details for refund eligibility. Refunds may take approximately 6-8 business days from the time an acknowledgment email is received from the LFC support team in response to a refund email submission .
Where LFC, in its sole discretion, believes a customer has abused or is abusing the Cancellation & Refund Policy through fraudulent refund requests, initiating chargebacks after using the platform, or other actions, LFC shall have the right to report the abuse to relevant authorities and publish information about the suspected individuals. LFC reserves the right to modify the Cancellation & Refund Policy at its discretion or against any individual it believes is abusing this policy. Any revisions will become immediately effective upon posting to https://lostfoundcenter.com/privacy-policy/. Customers are responsible for periodically reviewing the policy for any changes.
The user will indemnify, defend, and hold LFC, its affiliates, current and former directors, members, officers, employees, contractors, stockholders, agents, and representatives harmless against all claims, suits, demands, allegations, investigations, or other actions, and any damages, fines, costs, losses, fees, settlements arising therefrom ("Claims") relating to any breach of this TOS by the user.
Except as specifically noted otherwise, all costs and expenses incurred in connection with this TOS and the use of the Site and Services contemplated hereby will be paid by the user.
This TOS shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting the instrument or causing any instrument to be drafted.
If any term or provision of this TOS is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this TOS or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, this TOS will be modified to reflect the original intent of the parties as closely as possible.
This Agreement will be governed by and construed in accordance with the internal laws of the Commonwealth of Deleware, without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction). Any legal suit, action, or proceeding arising out of or based on this TOS must be instituted in the courts of the State of Delaware, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. The parties irrevocably and unconditionally waive any objection to the laying of venue for any suit, action, or proceeding in such courts and irrevocably waive and agree not to plead or claim in any such court that any such suit, action, or proceeding brought in any such court has been brought in an inconvenient forum.
This Agreement will be governed by and construed in accordance with the internal laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Delaware or any other jurisdiction). Any legal suit, action, or proceeding arising out of or based on this TOS must be instituted in the courts of the Commonwealth of Delaware, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. The parties irrevocably and unconditionally waive any objection to the laying of venue for any suit, action, or proceeding in such courts and irrevocably waive and agree not to plead or claim in any such court that any such suit, action, or proceeding brought in any such court has been brought in an inconvenient forum.
Because we value your privacy, we have taken the necessary measures to comply with the California Online Privacy Protection Act. Therefore, we will not share your personal information with third parties without your consent.
We comply with the requirements of the Children's Online Privacy Protection Act (COPPA). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all intended for people who are at least 18 years old or older.
If you are located within the EU, you have the following rights under the General Data Protection Regulations (GDPR):
To exercise these rights, please visit the designated page on our website here. If you notify us of your intention to exercise your rights with regards to your personal information, you have the right to have your information restricted from further use or processing until the matter is resolved. We will resolve all requests related to your rights without undue delay in accordance with the GDPR.
We may collect information from you when you register on our site, such as your name, email address, mailing address, phone number, credit card information, or other identifying information. However, you have the option to visit our site anonymously.
We may use the information collected from you in the following ways: to personalize your experience, improve our website, improve customer service, process transactions, administer contests, promotions, surveys, or other site features, and send periodic emails. We will not sell, exchange, transfer, or share your information with any other company without your consent, except to fulfill the product or service you have requested. This includes both public and private information.
We may use the email address you provide for order processing to send you updates about your order and occasional company news, updates, related product or service information, and other information. In accordance with the CAN-SPAM Act, you can unsubscribe from receiving future emails at any time by following the instructions at the bottom of each email.
We will not share your personally identifiable information with outside parties without your consent. We may work with trusted third parties who help us operate our website, conduct our business, or provide services to you, but we will ensure that these parties keep your information confidential. In certain circumstances, we may be required to disclose your information in order to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, we may share non-personally identifiable visitor information with third parties for marketing, advertising, or other purposes.
To ensure the security of your personal information, we have implemented various measures such as the use of a secure server and encryption technology. When you provide sensitive information, such as credit card details, it is transmitted through Secure Socket Layer (SSL) technology to our payment gateway provider's database. Only individuals with special access rights are allowed to access this information, and they are required to keep it confidential.